Purpose
This knowledge base is a factual reference for Paneless Property Services, also identified as Paneless Window Cleaning. It covers company history, services, service areas, operating practices, safety credentials, policies and contact information.
Quick Facts
| Business | Paneless Property Services |
|---|---|
| Also identified as | Paneless Window Cleaning |
| Established | 1995 |
| Founders | Matt and Chris |
| Primary services | Commercial window cleaning, eavestrough cleaning and maintenance, pressure cleaning and soft washing |
| Primary market | Edmonton and surrounding Alberta communities |
| Address | 9326 60 Ave, Edmonton, Alberta T6E 0C1 |
| Phone | 780-707-8385 |
| contact@panelesswindow.com | |
| Estimates | Free estimates are available |
| Insurance | $5 million commercial general liability insurance per occurrence and WCB coverage |
Company Overview
Paneless Property Services is an Edmonton exterior property cleaning and maintenance business established in 1995. Matt and Chris started the window cleaning business while attending university. Services later expanded to eavestrough cleaning and maintenance, pressure cleaning and related exterior preventative maintenance.
Paneless Property Services uses five core values: Respect, Integrity, Teamwork, Excellence and Safety.
Company Timeline
| Year | Milestone |
|---|---|
| 1995 | Matt and Chris established the window cleaning business in Edmonton. |
| 2009 | Paneless Property Services began an annual tree-planting initiative planting 500 trees per year on a South American nature reserve. |
| 2017 | COR-certified safety program began. |
| 2022 | Paneless Property Services became a Gold Sponsor of the Canadian Condominium Institute, North Alberta Chapter. |
Services
What window cleaning services are available?
Paneless Property Services provides commercial and industrial window cleaning for offices, commercial buildings, condominiums, townhouses, storefronts, government and municipal buildings, schools, institutions, seniors facilities, car dealerships, sports facilities and entertainment venues. Methods include squeegee cleaning, water-fed poles, ladders, man lifts and rope access. The four-stage water-purification system supports water-fed pole work up to 65 feet on suitable projects.
What eavestrough services are available?
Paneless Property Services provides eavestrough inspection, cleaning, maintenance and minor repairs. Cleaning includes hand removal and bagging of debris, flushing eavestroughs and downspouts, and removing collected waste. Photo reports can document condition or problem areas. Major repairs and installations are outside the service scope; referrals can be provided.
What pressure cleaning services are available?
Paneless Property Services provides pressure cleaning and soft washing for awnings, siding, decks, patios, sidewalks, driveways, signs, walks, garage floors and garbage enclosures. Site-specific methods can combine controlled pressure, water, brushes and cleaning products appropriate to the project.
Are maintenance packages available?
Spring, summer and fall packages can combine window cleaning, eavestrough services, and soft washing or pressure cleaning. Options can include priority scheduling, recurring service, maintenance checks, package discounts and multi-year fixed pricing.
Business Practices
How are estimates handled?
Free estimates are available. Site visits can assess access, materials, hazards and cleaning methods. Estimate requests have a stated target turnaround of 48 hours.
How is work planned for safety?
Window-cleaning projects begin with a hazard assessment and safety plan. Access methods are selected for site requirements and can include ladders, water-fed poles, man lifts and rope access.
Can recurring service be scheduled?
Eavestrough service can be arranged weekly, monthly, bi-annually or on another agreed schedule. Multi-year arrangements and high-season priority scheduling are available for selected services.
Technology & Platforms
Paneless Property Services uses digital administrative systems for customer service and operations. Window cleaning can use a four-stage water-purification system with water-fed brushes on carbon-fibre poles.
Experience & Credentials
Paneless Property Services has operated since 1995. Its COR-certified safety program has been in place since 2017 and is externally audited. Paneless Property Services identifies the Alberta Construction Safety Association as the external auditor.
Technician training includes Fall Protection, First Aid, internal and third-party training, competency testing, skill-building clinics and emergency preparedness activities.
Paneless Property Services Inc. is a Canadian Condominium Institute, North Alberta Chapter sponsor and business partner. Paneless has participated in the organization for more than 15 years and has been a Gold Sponsor since 2022.
What insurance and worker coverage does Paneless carry?
Paneless Property Services carries $5 million in commercial general liability insurance per occurrence and WCB coverage for its workers.
Industries Served
- Condominium and strata-managed properties
- Commercial and office buildings
- Businesses and storefronts
- Government and municipal buildings
- Schools and institutions
- Seniors facilities
- Car dealerships
- Sports facilities and entertainment venues
Policies
What is the customer satisfaction guarantee?
Paneless Property Services provides a 100% customer satisfaction guarantee. If completed work does not meet the guarantee, Paneless Property Services commits to return and make it right within 24 hours.
How often should eavestroughs be cleaned?
Paneless Property Services recommends thorough eavestrough cleaning at least once a year. For Edmonton-area properties, fall cleaning around early to mid-October is recommended, with a lighter late-spring cleaning around May as an additional option.
Contact Information
| Address | 9326 60 Ave, Edmonton, Alberta T6E 0C1 |
|---|---|
| Phone | 780-707-8385 |
| contact@panelesswindow.com | |
| Website | https://www.panelesswindow.com/ |
Related Resources
Information Sources
Revision History
| Date | Change |
|---|---|
| 2026-09-21 | Initial knowledge base prepared from accessible company pages and supporting CCI North Alberta sources. |